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New Malden — Global payments specialist Direct Debit Limited">Direct Debit Limited today announced the launch of its Emergency Transmission Service (ETS)">Emergency Transmission Service (ETS). The latest addition to Direct Debit Limited's portfolio of payments software and services is a Bacs contingency service. It provides businesses with a simple and effective way to submit Direct Debit and Direct Credit instructions to Bacs in an emergency when their normal Bacstel-IP systems are unavailable.
More than 115,000 organisations rely on electronic payments to collect and pay their bills. Bacs, the organisation that manages Direct Debit and Direct Credit in the UK, processes more than 5.6 billion electronic payments a year. This includes more than three billion Direct Debits and 2.5 billion Direct Credits a year. Businesses submit files to Bacs electronically over a secure Internet channel, Bacstel-IP. However, many organisations aren't prepared for what might happen if they can't access their Bacstel-IP systems.
Environmental or technical disasters can prevent organisations from submitting their payments instructions to Bacs. However, even seemingly trivial scenarios, such as a lost or broken smartcard or an absent employee, can stop a business from processing payments. The consequences can be disastrous. Businesses can upset suppliers and employees if they miss payments. Moreover, if they miss their Direct Debit collections, they can experience problems with cash flow.
Direct Debit Limited has used its expertise and more than 20 years of experience in the payments industry to create ETS. The service uses Direct Debit Limited's Bacs-accredited bureau service, Pay Direct™">Pay Direct™, to submit payment files to Bacs. Gerry Hill, Managing Director at Direct Debit Limited, says: "ETS offers businesses peace of mind because they can collect and make payments in an emergency. The service can play an integral role in the business continuity and disaster-recovery plans of organisations that use Bacs' services."
ETS ensures that a business's payments don't stop, even if its systems do. Critically, this means organisations maintain their relationships and reputations with employees, suppliers and customers. In addition, the service ensures that Direct Debit service users comply with the Direct Debit scheme rules, which specify that they must have contingency arranged to ensure their collections aren't affected if their systems fail.
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 Ce niveau de certification atteste d’une expertise élevée et d’un fort engagement technologique auprès d’Avaya.
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…Company Honored for Success in Feedback Management Sector…
New York, NY and Oslo, Norway – March 18th, 2010: Confirmit, the leading global software vendor for Customer Feedback, Employee Feedback and Market Research has announced that it has been recognized as a Service leader in the Enterprise Feedback Management category of CRM Magazine’s 2010 Service Awards. The title has been awarded for the company’s focus on high-quality customer experiences through the sophisticated integration of people, processes and technologies.
Gary Schwartz, SVP Marketing at Confirmit commented “we’re proud to be recognized as a Service Leader in the feedback management sector. The Confirmit Horizons platform enables businesses to build outstanding Voice of the Customer programs, which incorporate multi-channel feedback capture, CRM integration and the most advanced reporting platform in the world.”
Recipients were determined through an extensive three-month process and proprietary rating formula that involves industry analysts, financial and corporate information, product and functionality assessments, and scores reflecting customer satisfaction. Confirmit was rewarded for what analysts referred to as “a continued commitment to analytics and strong surveying technology” throughout 2009.
“CRM magazine is pleased to see the steadfast devotion to service excellence demonstrated by the companies and individuals in the 2010 CRM Service Awards,” said David Myron, the magazine’s editorial director. “These award recipients are proving that organizations can streamline business processes, maximize profitability, and improve customer service interactions.”
Schwartz concludes “we’re now building on the success that has brought us to Service Leader status. The recent launch of Confirmit Horizons Version 15 introduced even greater flexibility for users of the platform to distribute reports and analysis to business users. Confirmit’s award-winning Solutions provide our clients with the security of rapid implementation and fast return on investment. We’re listening to our customers to ensure that our efforts are focusing on the areas that matter to them, which is what being a Service Leader is about”.
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Microwave telecoms specialists named as one of UK’s top companies for investment in R&D
Cambridge, UK, 18th March 2010: Cambridge Broadband Networks has been recognised by the UK Government for its investment in research and development (R&D). The mobile network microwave backhaul specialist is one of the top 50 technology hardware and equipment sector companies recognised in ‘The Department for Business Innovation and Skills’ 2009 R&D Scoreboard. The listing recognises the USD$6.7m R&D investment made by Cambridge Broadband Networks between 2008 and 2009 to ready its VectaStar products for the mobile backhaul expansion demands.
Dramatic increases in mobile data traffic, driven by the proliferation of smartphones and USB dongles have placed an unprecedented strain on backhaul networks. In order to avoid spiralling CAPEX and OPEX costs mobile operators have had to look for alternative backhaul solutions to meet the increased capacity demands. Cambridge Broadband Networks has responded by investing heavily in the rapid evolution of its VectaStar point-to-multipoint (PMP) microwave backhaul solutions. VectaStar PMP solutions are particularly suited to satisfying the exploding demand for HSDPA and LTE data backhaul.
As a result, uptake of VectaStar deployments has been dramatic, with significant market gains for Cambridge Broadband Networks in a wide range of markets. In addition to increasing adoption in the developed European market, VectaStar now helps to power the world’s busiest HSPA network (Mobily, Saudi Arabia), it is being deployed in Africa by the world’s fastest growing operator, MTN group and by Gateway (Vodacom), to power the world’s largest PMP microwave network. These and other contract wins, placed Cambridge Broadband Networks into the Sunday Times Tech Track 100 in 2009 and the company has just been named as a finalist in Growing Business magazine’s Fast Growth Business of Year Awards 2010.
Graham Peel, CEO at Cambridge Broadband Networks, said: “No other company in our sector is investing so heavily in R&D. That investment is producing significant dividends for Cambridge Broadband Networks and its customers. Our VectaStar PMP microwave backhaul solutions now offer an efficient, high capacity and future proofed means of addressing the demand for mobile backhaul, and they deliver clear and quantifiable savings in both operating and capital expenditure. Those characteristics have given us a lead on both legacy microwave technologies and our competitors in the PMP microwave sector.”
VectaStar is a next generation alternative to legacy mobile backhaul solutions which include point-to-point (P2P) microwave and leased lines. It complements fibre as a technology choice to meet increased cell site traffic capacity demands. The PMP based architecture is quick to deploy, costing a fraction of fibre deployments and means that precious spectrum resources are used both efficiently and dynamically as network traffic builds. VectaStar also reduces by nearly 50% the number of microwave radios required to build the network (compared to P2P), contributing to a significant reduction in CAPEX and OPEX, reductions in network complexity, site access and maintenance demands as well as energy consumption.
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Telmap and BlueSky Positioning collaborate to integrate real-time location-based and navigation services into A-GPS SIM
A-GPS on SIM technology now offers accurate search, mapping and navigation to the mass market
London, UK and Sophia Antipolis, France – March 18, 2010 – Telmap, the global leader in mobile location solutions and BlueSky Positioning, a pioneer of A-GPS for the SIM card industry, jointly announced today a cooperation to bring for the first time ever, real-time search, mapping and navigation to mobile phones, with A-GPS SIM. This cooperation showcases the ability of BlueSky Positioning’s A-GPS technology to incorporate navigation onto mobile phones which lack integral GPS capabilities.
BlueSky Positioning’s A-GPS technology, embedded into a phone’s SIM card, together with Telmap’s search, mapping and navigation solution enable effortless on-the-go experience, including excellent in-car navigation sessions with 3D moving maps, multi-lingual turn-by-turn directions with street names using text-to-speech, as well as traffic and speed camera information (where available). Telmap’s solution also includes unique pedestrian navigation, guiding users through pedestrian-only areas such as parks, squares, passages, and stairs, tracking user’s progress as they walk. The Telmap – BlueSky Positioning cooperation allows smart and mid-range phone users to access real-time location information without the need to invest in location-aware hardware. The full, comprehensive set of LBS features provided by Telmap’s Location Companion works seamlessly with BlueSky Positioning’s A-GPS location technology to provide accurate, instant location data and information. Ronen Soffer, CTO at Telmap, commented, “In utilizing BlueSky’s innovation, Telmap can introduce its LBS and Navigation solution to a larger addressable market, which now includes new consumer segments and a multitude of mid-range mobile phones. This helps further realizing Telmap’s strategy of mass market reach for its services, while boosting Operators’ business case as well as control over distribution and customer ownership of such services.”
Velipekka Kuoppala, Vice President of Sales and Marketing at BlueSky Positioning, added, “The collaboration with market leader Telmap strengthens the confidence in our A-GPS technology for SIM cards, and proves that GPS is not only suitable for high-end phones, but can be made available to all consumer segments with both basic and enhanced phones. Most importantly, this SIM centric solution gives value chain control to mobile operators and opens up wider opportunities for their marketing teams to create location based services.”
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